The Grand Oasis Cancun, Cancun ∞ Discover spa retreats, reviews & deals for 2025

75 photos

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

“The hotel is perfectly situated near beautiful beaches and exciting local excursions, making it easy to explore and enjoy the area.”view full review

Grand Oasis Cancun offers an all-inclusive experience in a vibrant beachfront setting. This 4-star hotel features a casino, multiple dining options, and spacious rooms equipped with modern amenities. Guests can enjoy ongoing entertainment and activities throughout their stay.

Rooms & Amenities

The rooms at Grand Oasis Cancun feature top-shelf amenities and beautiful decor, providing beachfront comfort. Guests can choose from Standard, Sunset View, Garden Terrace, and Ocean View rooms, all showcasing either garden or sea views.

Dining Options

Dining at Grand Oasis Cancun includes a variety of culinary options across 8 restaurants, featuring international, Mexican, and Mediterranean cuisine. Guests can indulge in meals and drinks included as part of the all-inclusive package.

Recreation & Entertainment

Leisure activities include a grand pool complex, a spa, a casino-the only one in the hotel zone-and various live shows and themed events. Moreover, guests can engage in water sports or yoga classes along the beach.

Services & Transportation

For additional convenience, Grand Oasis Cancun provides an on-site travel agency that arranges excursions and transfers. Cancun Airport is a 20-minute drive away, with transport available at an extra cost.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Standard Room

2 persons

34 m²

2 Double beds

Shower

Balcony

room details

Grand Sunset view Room

2 persons

36 m²

2 Double beds

Shower

Balcony

room details

Grand Ocean View Room

2 persons

37 m²

2 Double beds

Shower

Balcony

room details

Grand Standard

2 persons

34 m²

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 11.7 km

Airports

Cancun (CUN) 16.9 km

Isla Mujeres (ISJ) 33.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Well-Equipped Gym

“I had a wonderful experience working out at the gym during my stay. The facility is well-equipped with a variety of machines and weights, which made it easy for me to maintain my fitness routine while on vacation. I appreciated that there was enough equipment to accommodate multiple users, and it was a great way to start each day!” view full review

Fun for Kids

“The amenities for children were a highlight of our stay! My kids loved the dedicated children's corners with plenty of activities to keep them entertained. The staff organized games and entertainment, allowing my little ones to make new friends while I relaxed by the pool. It was wonderful to see them having so much fun!” view full review

Diverse Dining Options

“The variety of dining options available was impressive. Although some food experiences were a bit hit or miss, the themed restaurants provided unique menus that my family enjoyed. The seafood place stood out as being particularly good, and having different dining experiences added excitement to our evenings!” view full review

Exciting Entertainment Nightlife

“The entertainment options were a treat for those looking to have fun in the evenings! I particularly enjoyed the lively shows, including performances at the Pyramid. The atmosphere was electric, with live music and vibrant shows, which ensured there was always something entertaining happening throughout the resort.” view full review

General

Non-smoking rooms
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Billiard tables
Yoga class

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Pedicure
Manicure
Body scrub
Treatment room
Body wraps
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

2.2 km

Landmark

El Rey Archaeological Zone

2.3 km

Museum

Parque Maya Cancun

670 m

Landmark

Extreme Games Cancun

890 m

Landmark

Avenida Kukulkan

3.0 km

Landmark

Iberostar Cancun Golf Course

1.6 km

Landmark

Dolphinaris Cancun

1.8 km

Night club

H Roof

1.8 km

Mall

Luxury Avenue

2.8 km

Museum

Museo Subacuatico de Arte

3.0 km

Landmark

Museo Sensorial del Tequila

3.0 km

Beach

Playa Marlin

3.2 km

Landmark

Marlin Beach

3.1 km

Landmark

Laguna Nichupte

3.1 km

Aquarium

Interactive Aquarium

3.8 km

Museum

Cancun Wax Museum

3.9 km

Landmark

Yamil Lu'um Archeological Site

4.0 km

Landmark

Scorpion's Temple ruins

4.0 km

Mall

La Madonna

3.8 km

Park

arte Garden

3.8 km

Landmark

Laguna del amor

4.4 km

Landmark

Museo de Arte Popular Mexicano

4.9 km

Landmark

Parque Ventura Cancun

4.9 km

Night club

Coco Bongo

6.8 km

Nearby

Museum

Mayan Museum of Cancun

560 m

Restaurants

Restaurante Italian Dos Lunas

80 m

Grand Oasis Palm Hotel

Captain's Cove

560 m

Blvd Kukulkan Km 16. 5

LA Vista

570 m

Blvd Kulkulcan L 48 Km In the Omni Hotel

Pancho & Willy's Cantina

550 m

KM 16 Kukulcan Blvd - at Captain's Cove

Bacoli Tratoria

750 m

Boulevard Kukulcan Km 17

Spices Restaurant

650 m

Boulevard Kukulcan Km. 17

Galeon Columbus

650 m

Blvd Kukulcan 16.6

Sunset Bar

650 m

Boulevard Kukulcan km 20 at Westin Resort & Spa

Reviews and Ratings

Feedback from previous guests about their experience.

3.5/5 based on 15766 reviews

#90 of 273 hotels in Cancun based on Tripadvisor

Christina

United Kingdom, February 2025

6.6/10

Staying at this resort was quite a mixed bag. On one hand, the location is fantastic, just steps away from the beach and everything you could want. On the other hand, the service was far from what I expected, with inconsistent attentiveness and confusion at check-in. The dining options left much to be desired, and the rooms had some maintenance issues. Overall, it was a decent place to stay, but improvements are needed to enhance guest experiences.

Rooms

6.0

The rooms were large and had a beautiful terrace with a lovely sea view, but the maintenance was lacking; I had a leaking sink and a broken shower faucet causing a mess on the bathroom floor.

Service

5.0

Customer service varied; some staff were friendly, but overall, it felt like we were often ignored or had to fend for ourselves, which was disappointing.

Location

9.0

The location is one of the best points; it's right next to the beach, but do be prepared for some travel to get around to other local attractions.

Dining

5.0

Dining was not ideal at all; there were few appetizing options, and the quality was generally poor, which was a big letdown during my stay.

Facilities

5.0

While the property has a lot of potential with various amenities, many areas felt neglected and poorly maintained; it certainly did not meet the luxury expectations.

Oscar

United Kingdom, January 2025

6.6/10

I had a mixed experience at the resort. While the beach and views were stunning, the service left a lot to be desired. The rooms had some cleanliness issues, and the food quality was disappointing. Overall, I made the best of my stay but had expected a bit more for the price.

Rooms

5.0

The room I received initially was in poor condition, and when I finally got a different one, it still didn't meet expectations due to cleanliness issues and broken fixtures.

Service

5.0

The service was not very responsive, particularly when I raised my complaints. I felt overlooked and unimportant during my stay.

Location

8.0

The location was definitely beautiful, right by the beach, allowing for some lovely views and access to outdoor activities.

Dining

5.0

Dining was a letdown, with only a couple of options that were actually enjoyable. The buffet and other restaurants failed to impress.

Facilities

5.0

Facilities like the pool were enjoyable, but overall upkeep needed improvement, especially after rain.

Isaac

United Kingdom, December 2024

6.8/10

I had a mix of experiences at this hotel. The beachfront location and well-kept grounds were definitely highlights. However, the service left much to be desired, and the dining options were a bit lacking. I enjoyed the clean rooms but found the overall experience didn't quite match the price we paid.

Rooms

7.0

The rooms were clean and comfortable, but quite small for the amount we spent.

Service

5.0

Service was disappointing; help was hard to come by, especially during busy times.

Location

9.0

The location was beautiful with great beach access and impressive landscaping.

Dining

5.0

Dining options were limited and some restaurants were constantly closed, leading to long waits for food.

Facilities

6.0

Facilities were nice, but the pool and common areas often felt overcrowded.

Ava

United Kingdom, November 2024

6.0/10

I had a mixed experience at the hotel. The rooms were clean and comfortable, but the dining options were quite disappointing with long wait times and inconsistent food quality. The beach area was nice, but it was difficult to find a sunbed, and navigating the property felt confusing. Overall, it seemed like a place that could really improve in service and organization.

Rooms

7.0

The room was clean and comfortable, with a nice view from the balcony. However, it felt a bit dated and a lizard decided to join us on our last night.

Service

5.0

Service was lacking in many areas, with long waits at the restaurants and some rude staff interactions. They didn't seem to care about customer complaints.

Location

6.0

The location was nice with access to the beach, but it was a maze to navigate and getting a beach chair was a challenge.

Dining

5.0

Dining was one of the low points. Many restaurants were closed during my stay, and the food quality varied greatly with some disappointing options.

Facilities

5.0

The facilities were decent but confusing to navigate, and the elevators were often out of order, making it a hassle to get around.

Gavin

United Kingdom, October 2024

6.8/10

I had a mixed experience during my stay at the resort. While I enjoyed the breathtaking beach and the beautiful views from my room, the staff service was inconsistent and often lacked warmth. The dining options were quite limited, and I found the experience below my expectations. Overall, the hotel offers a nice location and decent rooms, but the service and dining could use significant improvements.

Rooms

9.0

The room I stayed in was not only clean but also had a stunning view and a private balcony with a plunge pool overlooking the ocean. It made for a great getaway.

Service

5.0

Unfortunately, the service was all over the place. The staff seemed overwhelmed and were slow to respond to requests, which made things frustrating at times.

Location

7.0

The resort is located right by a bus stop, making it convenient to explore the area. However, the Wi-Fi policy was a bit restricting as only one device could connect at a time.

Dining

5.0

Dining options were disappointing and the food quality was poor. I would suggest eating at nearby restaurants instead for a better experience.

Facilities

6.0

The resort had nice amenities, but they felt underutilized due to the staff shortages.